.Five9 (FIVN) has been rewarded the 2024 Aragon Analysis Development Award for Artificial Intelligence Get in touch with Centers and also named a Leader in pair of Aragon Analysis World reports: AI Representative Platforms in the ICC, 2025, and also Intelligent Contact Facility, 2025. The business was actually realized as the absolute most calculated merchant in the artificial intelligence Broker Platforms report.At the core of Five9’s innovation is their eyesight for The brand new CX, where Artificial Intelligence Agents and also AI-empowered Human being Professionals work together to deliver hyper-personalized customer expertises. The provider lately launched brand-new improvements featuring Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, realizing Five9’s lofty use of modern technology in market advancement and also disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research study Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Investigation World: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Analysis World: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand-new CX, ou00f9 Brokers artificial intelligence et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Vision fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually likewise called a Forerunner in The Aragon Analysis Globe for Artificial Intelligence Representative Operating Systems in the ICC, 2025 and Aragon Analysis Entire World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX Platform, has actually been actually named a victor of the 2024 Aragon Study Advancement Honor for Artificial Intelligence Connect With Centers. Also, Five9 has been actually named a Forerunner in pair of Aragon Research study Planet reports: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. This awareness coming from Aragon Study emphasizes Five9’s posture as a forerunner in AI-elevated CX.
The AI Broker Operating Systems in the ICC, 2025 document openings Five9 as one of the most
calculated merchant measured in
the document, realizing Five9 s tactical sight for AI-driven innovation in CX. At the center of this development is actually Five9’s outlook for The NEW CX where Artificial Intelligence Brokers as well as AI-empowered Human Professionals team up to supply hyper-personalized, uncomplicated client knowledge. Through encouraging services to supply transformative client communications while reducing prices as well as improving performance, Five9 is actually specifying brand-new specifications for AI-powered remedies in the call facility business.
AI is actually fundamental for producing phenomenal client knowledge, and our company are recognized to become identified through AragonStudy as impressive for our attempts to propel the intelligent call center forward, mentioned Jonathan Rosenberg, Chief Technology Officer and Chief of AI, Five9. Our concentration has actually been actually, and also will definitely continue to be actually, assisting companies provide those adventures with easy-to-use resources as well as functionalities. Along with each brand new advancement, we take a breakthrough for each Five9 as well as for the industry all at once.
The Aragon Research study Innovation honor recognizes providers leveraging lofty use innovation to certainly not only conform as markets transform, however to actively disrupt as well as inform how their markets will certainly evolve. Five9 was formally provided along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research awards ceremony.Five9’s commitment to technology, particularly its vision for blending artificial intelligence Agents as well as AI-empowered Human Being Brokers, is actually setting a new requirement for exactly how organizations can easily deliver hyper-personalized and seamless client experiences, pointed out Jim Lundy, Owner, Chief Executive Officer and also Lead Expert, Aragon Study. This award as well as document identity builds on Five9’s commitment to supplying artificial intelligence innovations for CX.
Earlier this year, the provider offered new developments, featuring Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 Artificial Intelligence Brokers, that improve the way providers come close to CX, steering better results for each clients and agents. Concerning Five9. The Five9 Smart CX Platform, powered by Five9 Wizard AI, offers a detailed rooms of remedies to electrical power AI-elevated customer knowledge that provide better organization outcomes and Take Pleasure to CX.
Our unified cloud-native offering permits hyper-personalized consumer experiences and also more equipped staff members, bring in every consumer interaction much more connected, simple and easy, as well as personal. Depended on through 2,500 +clients and 1,400+ partners around the world, Five9 unites the electrical power of AI, our platform, and our folks to drive AI-elevated CX.For more details, see www.five9.com. Engage with us @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Research, Inc. and/or its own Affiliates. All Civil liberties Set aside.
The identification of an Aragon Research study award champion is actually not a recommendation through Aragon Research of any kind of merchant, item, or service. Perspective source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What significant awards performed Five9( FIVN) win in 2024 coming from Aragon Investigation? Five9 gained the 2024 Aragon Analysis Development Award for AI Contact Centers as well as was named a Leader in pair of Aragon Investigation Planet files: AI Representative Platforms in the ICC, 2025, and Intelligent Get In Touch With Center, 2025.
What brand-new AI items carried out Five9( FIVN) introduce in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents to transform consumer expertise management.Just how carries out Five9’s( FIVN )BRAND-NEW CX sight effect customer service? Five9’s brand new CX eyesight incorporates artificial intelligence Brokers along with AI-empowered Human Representatives to provide hyper-personalized, uncomplicated consumerknowledge while lowering prices as well as improving efficiency.
What was actually Five9’s( FIVN) critical opening in the Aragon Analysis Globe 2025 document? Five9was actually set up as the most critical merchant in the artificial intelligence Representative Operating Systems in the ICC, 2025 report, realizing their critical vision for AI-driven advancement in CX. When performed Five9( FIVN) get the AragonStudy Technology
Honor
?
Five9 was formally presented with the award on December 10, 2024, at the Aragon Transform 2024 honors ceremony.